Privacy Policy

When a man in Kenya orders capsules for prostate support, he is sharing something personal, and we treat it that way. Placing an order for Prostalix takes only two details from you, and this page explains plainly what happens to them from the moment you press the button until they are deleted.

Two details, nothing more

• Your name — so the consultant and the courier know whom they are speaking to.
• Your phone number — to confirm the order and arrange the handover.

We do not ask for your date of birth, your medical history or any payment card number. Payment happens at the door, so no banking data passes through this website.

Who gets to see them

Only the store's order team and the delivery partner who brings the parcel. The courier receives the name, number and delivery point needed for the trip and nothing about what is inside the package. Your details are never sold, rented or handed to advertisers.

How long we keep an order

We hold an order record until the parcel has reached you, then a little longer so we can help if you ring about it or decide to reorder. Once that period ends, the record is erased or reduced to anonymous figures.

Keeping it safe

Order data travels over an encrypted connection, sits on access-restricted systems and is opened only by staff who need it to complete your delivery.

What you can ask us to do

You may ask to see the details we hold, have a mistake corrected, or have your order record erased once delivery is finished. Write to [email protected] from any address, mention the phone number used for the order, and we will act on the request.